ABOUT US


Constant Pharmacy, truly your Lifestyle and Wellness Pharmacy.

We set ourselves apart from most pharmacies today that operate as a convenient minimarket that aim at selling you what are widely advertised rather than what you need.

At Constant Pharmacy, our pharmacists will only prescribe what your actual health needs. In other words, what you could not find at Constant Pharmacy stores is what you do not need for your health. 

Constant Pharmacy, inspires to be your most trusted brand of community pharmacy, recognized for our integrity, quality and innovative customer services. 

Constant Pharmacy sees Transformation in 2016

Established nearly 2 decades ago, Constant Pharmacy today has started to see its transformation with recent entering into a business partnership with Angkatan Koperasi Kebangsaan Malaysia Berhad or ANGKASA, witnessed by YB Dato’ Seri Hamzah bin Zainuddin, Minister, Ministry of Domestic Trade, Co-operatives and Consumerism in early 2016. Constant Pharmacy has 13 outlets around Klang Valley and with the strong supports from its parent company Bioalpha Holdings Berhad,  has recently planned to expand its outlets into other states soon. 

Bioalpha Holdings Berhad is principally involved in the manufacturing and sale of semi-finished and finished health supplement products, as an ODM, as well as under the Company’s proprietary house brands. Its health supplement products comprise processed herbs, formulated ingredients, functional foods as well as herbal and non-herbal supplements which offer a variety of health benefits including detoxification, immune system health, blood glucose regulation and brain health, as well as beauty benefits such as weight management and anti-aging.

Constant Pharmacy’s primary business focus today other than dispensing medicine and healthcare products is expanding through the Constant Pharmacy Franchise Program. It is Malaysia’s first pharmacy chain to have a computerised database of patient medical history since 1997, in line with the aim to provide the best pharmaceutical care to the community. Today, Constant Pharmacy provides better healthcare deliveries and services to retail outlets and customers by investing further in the business and operation system, Microsoft Dynamic Navision and LS Retail.

Constant Pharmacy is known to be innovative with customer loyalty programs since the launch of the Constant Health Card which rewards customers with cash and gift rebates. To further enhance the healthcare services for customers, Constant Pharmacy also actively organises many in-store healthcare screening activities tailored for any customers signed up to be members. The loyalty programs are set to attract and benefit its ANGKASA 11,000 co-ops with over 8 million members nationwide.

Today, together with a team of highly competent pharmacists and staff, back by highly reputable organizations such as MyAngkasa Holdings and Bioalpha Holdings Bhd, Constant Pharmacy strives towards being the most trusted brand in community pharmacy, recognised for its integrity, quality and innovative customer service.

Our Vision Statement

The most trusted brand in community pharmacy recognized for our integrity, quality and innovative customer services.

 

Our Mission Statement

• To constantly provide quality and innovative healthcare service that exceeds our customers’ expectations.

• To be an employer of choice.

• To ensure sustainable and profitable returns to stakeholders.

• To conduct our business professionally and with integrity.

 

Our Purpose Statement

We Make Good Health Easy and Enjoyable for All  !

 

Our Guarantee

Highly competent healthcare services, quality healthcare and genuine pharmaceutical products.

 

 

Constant Pharmacy’s 7 Points of Culture Statement

1. Commitment

I am committed to the Vision, Mission, Culture and success of Constant Pharmacy, its current and future team, and the well-being of its customers at all times.

 

2. Integrity

I will exemplify the highest standards of integrity, honesty, and personal conduct, and adhere to all legal and ethical principles.  I will base my professional principles on the fundamental value and dignity of the individual.

 

3. Competence

I am competent in qualification and experience in carrying out my duties and responsibilities as the primary healthcare provider in the community.

 

4. Leadership

I am a learned leader and I bring leadership out of my people through responsible delegation. I am fully responsible for my actions and that of the people under me. I am accountable for my team’s result and I know that for my people or things to change, first I must change.

 

5. QICS

I am fully committed in providing Quality and Innovative Customer Service (QICS) to our customers. I am always seeking for never ending improvement for my people, myself and my team’s results.

 

6. Teamwork

I am a team player and team leader. I focus on co-operation and always come to a resolution, not a compromise. I ask for help when I need it and I am always helpful to others who ask me.

 

7. Education

I consistently learn, grow and master so I can help my people and customers learn, grow and master too. I am a healthcare educator and at the same time an example of a healthy individual to the community I serve.

 

Retail Outlets Address and Contacts